We’ve implemented comprehensive policies, best practices, and procedures to ensure that individuals with disabilities have seamless access to reserving accessible guest rooms. The process for making these reservations mirrors that of individuals who do not require accessible accommodations, with equal availability during the same hours and through the same user-friendly methods. Your comfort and convenience are our top priorities.

As part of our reservation processes, we:

1. We’re committed to adapting our policies, practices, and procedures to guarantee that individuals with disabilities have equal access to reserving accessible guest rooms. Our aim is to facilitate a seamless experience, allowing everyone to make reservations during the same hours and through the same straightforward process, regardless of their need for accessible rooms. Your comfort and ease of booking are of utmost importance to us.
2. We strive to provide a comprehensive identification and description of accessible features at our lodging facility and guest rooms through our reservations system. Our goal is to furnish enough detail to empower individuals with disabilities to independently assess whether a particular place of lodging or guest room aligns with their accessibility needs. Your autonomy in making informed choices is paramount to us, and we are dedicated to ensuring clarity and transparency in our accessibility information.
3. We prioritize the availability of accessible guest rooms for individuals with disabilities by reserving them until all other rooms of that type have been rented. Our commitment ensures that the requested accessible room is held until it becomes the sole remaining option of that category, guaranteeing accessibility for those who require it. Your comfort and accessibility needs are at the forefront of our accommodation practices.
4. Upon request, we gladly reserve accessible guest rooms or specific types of rooms for our guests. To ensure a seamless experience, the requested rooms are promptly blocked and removed from all reservations systems. Your preferences matter, and we are dedicated to enhancing your stay by accommodating your specific room requests with efficiency and care.
5. We provide an assurance that the specific accessible guest room reserved through our system is exclusively held for the reserving guest. This commitment remains steadfast, irrespective of any reservations made by others. Your reservation is a priority, and we guarantee the availability of the chosen accessible room to ensure your peace of mind and a seamless stay.